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Friends Art Lab / FAQ

FAQ

Can I cancel my order?

As soon as we receive your order, we start working on it right away. While we’re unable to make changes after you have placed your order, you do have a short window of time to cancel items from your order before they begin processing. Please note that this will cancel all quantities of the item from your order. Only eligible items will be shown. If you do not see the “Cancel Items” option in the order details, that indicates that we are unable to process a cancellation.

Do you offer price adjustments?

We do not offer price matches or sale adjustments on previously purchased items. We do not offer bulk purchase discounts or adjustments.

What are the benefits of signing up for email notifications?

Get the scoop by signing up for specialized email updates. You can unsubscribe at any time by clicking Unsubscribe at the bottom of any email we have sent to you.

What are the benefits of creating an account?

If you have placed an order, you can determine its status, plus check on the order dates and order numbers for items you have purchased in the past.

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